Privacy Policy
Inspire Adventure Travel and Lifestyle LLC, a New Mexico limited liability company ยท Last updated 2026-10-18
Who is responsible
Inspire Adventure Travel and Lifestyle LLC operates ReplyStride. For your account information we decide how it is used. For the emails and customer details your business receives, your business decides and we process them on your behalf.
What we collect
Account details: your name, business name, login email, password (stored as a one-way hash) and billing details handled by Stripe. Business information you give us: services, prices, policies, website content and documents. Email you allow ReplyStride to read: enquiries sent to the address you connect or that we set up, and the replies sent. Mailbox passwords: stored encrypted and readable only by the separate service that connects to your mailbox. Basic technical logs needed to run and secure the service.
How we use it
To provide ReplyStride: to answer and hold enquiries as you configure, create invoices, build your website and register your domain; to bill you; to keep the service secure; and to give support. We do not sell personal information or use your customers' emails to advertise.
How long we keep it
Message text is deleted 7 days after an enquiry is handled. Enquiries held for your review keep their text until they are resolved. We keep only content-free details, such as message IDs, times and outcomes, to prevent duplicate replies and count usage. Mailbox passwords are deleted when you disconnect the mailbox or close your account. Other account data is deleted within 30 days of closing your account, except records we must keep for tax or legal reasons.
Who we share it with
Only the providers we need to run ReplyStride: Stripe (payments), Cloudflare (email routing and sending, domains), Hostinger (servers in the United States), OpenAI (drafting replies and building websites; enquiries and business information are sent to it for this purpose), and the email provider of any mailbox you connect. Each processes data only to provide its service to us. We may also disclose information when the law requires it.
Security
Data is stored on servers in the United States. Each business's data is kept separate from every other business's. Mailbox passwords are encrypted. Connections use encryption in transit.
Your choices and rights
You can update your business information, disconnect your mailbox or close your account at any time. You can ask us for a copy of your data or ask us to delete it by writing to hello@replystride.com. If your customers ask about their information, contact us and we will help you respond.
Cookies
We use only the cookies needed to keep you signed in and to protect forms against misuse. We do not use advertising or tracking cookies.
Children
ReplyStride is a service for businesses and is not meant for children under 16.
Changes
We will post any changes to this policy here and tell account holders about significant changes.
Questions: hello@replystride.com